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How AI Revolutionised Customer Service at Amazon

How AI Revolutionised Customer Service at Amazon: An In-Depth Case Study

In the age of digital commerce, customer service is no longer just a support function — it’s a strategic differentiator. Nowhere is this more evident than at Amazon, a company that has reimagined traditional customer support by integrating cutting-edge Artificial Intelligence (AI) across its service ecosystem. From AI-powered chatbots to...

5 Industry Use Cases Where Snowflake Outperforms Competitors

In a data-driven world, every second counts. Enterprises across industries are migrating to cloud-native data platforms to transform their raw data into meaningful insights. Yet, despite the competition, Snowflake consistently outperforms rivals like Amazon Redshift, Google BigQuery, and Azure Synapse — not just in scalability or performance, but in how...

Recent Articles

Accelerating Business Growth with DevOps in the Cloud

Businesses are increasingly shifting to cloud computing to meet demands for agility, scalability, and efficiency. However, cloud...

Key S/4HANA Benefits in Manufacturing for Peerless Competitive Advantage

In today’s fast-paced manufacturing environment, staying competitive requires advanced technology and agile solutions. One of the...

Understanding the Pros and Cons: Building vs. Buying Data Pipelines

Data is the lifeblood of modern organisations, and effectively managing that data is crucial for success. Data pipelines serve as...

Five Key Trends in AI and Data Science for 2024

Artificial intelligence (AI) and data science continue to evolve, reshaping industries and driving innovation. As we look ahead to...

Power Apps for Inventory Management: Streamline Processes and Enhance Accuracy

Introduction Managing inventory effectively is crucial for any organisation dealing with products, whether in retail...

10 Big Data Benefits for Business

Unlocking the potential of big data has become a widespread goal across industries, with organisations investing heavily in data...

11 Data Migration Best Practices for Successful ERP Projects

A successful Enterprise Resource Planning (ERP) system implementation hinges on meticulous data migration. Clean, accurate data is...

Is Your Company’s Data Ready for Generative AI?

Generative AI is rapidly transforming industries by enabling businesses to create new content, automate processes, and solve...

A Complete Guide to Hadoop Architecture and Its Core Components for Big Data

Hadoop has revolutionised the way organisations handle large datasets, transforming the landscape of data storage, processing, and...